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General Conditions

Cancellation

In case of cancellation you will receive a voucher worth the amount paid. This voucher remains valid for 12 months and can be used for a future stay in our hotel
(this only applies until one week before the arrival date and when the reservation was made via our own website,reservations by other booking sites are always non-refundable)

Check-in : 5:00 pm – 7:30 pm / check-out: 10:00 am

Please note that check-in or check-out outside the regular hours is possible for at an additional fee of €50.00
Check in after 19:30 is no longer possible! Your reservation will be canceled and is non-refundable!

Payment

-with credit card: the total amount will be charged to your credit card after reservation.

Children

Children under the age of 16 cannot be accommodated at the hotel. (Adults Only)

Pets are not allowed.

Tax

Tourist tax and residence tax fees are included in the room rate

Smoking

It is strictly forbidden to smoke in the hotel, the rooms and on the hotel terrace. If we find that there has been smoked extra cleaning costs of € 50.00 per room will be charged.

It is not allowed to pick-nick in the rooms or on the terrace of the hotel

Arrival and departure

Please strictly respect the arrival and departure hours. We think it is important that everyone can arrive and stay in a clean hotel. Therefore, there must be enough time for a good cleaning between the departure of the previous guests and arrival of the new guests.
arrival time: check in is possible from 5 pm to 7.30 pm
departure time: 10 am