General Conditions


In case of cancellation you will receive a voucher worth the amount paid. This voucher remains valid for 12 months and can be used for a future stay in our hotel
(this only applies until one week before the arrival date and when the reservation was made via our own website,reservations by other booking sites are always non-refundable)

Check-in : 5:00 pm – 7:30 pm / check-out: 10:00 am

Please note that check-in or check-out outside the regular hours is possible for at an additional fee of €50.00
Check in after 19:30 is no longer possible! Your reservation will be canceled and is non-refundable!


-with credit card: the total amount will be charged to your credit card after reservation.


Children under the age of 16 cannot be accommodated at the hotel. (Adults Only)

Pets are not allowed.


Tourist tax and residence tax fees are included in the room rate


It is strictly forbidden to smoke in the hotel, the rooms and on the hotel terrace. If we find that there has been smoked extra cleaning costs of € 50.00 per room will be charged.

It is not allowed to pick-nick in the rooms or on the terrace of the hotel

Arrival and departure

Please strictly respect the arrival and departure hours. We think it is important that everyone can arrive and stay in a clean hotel. Therefore, there must be enough time for a good cleaning between the departure of the previous guests and arrival of the new guests.
arrival time: check in is possible from 5 pm to 7.30 pm
departure time: 10 am


E-bike of the brand “MOUSTASCHE”, ladies model, with basket and repair kit.
Cost in the event of theft or loss: € 3799 to be purchased from an authorized “MOUSTASCHE” dealer.
The bicycles are made available against a deposit of € 150 / bicycle, which is returned after the bicycle has been checked.
The deposit must be paid in cash or will be secured by credit card until the bicycle is returned and after inspection in case of damage.
The customer undertakes to return the bicycle in its original condition as at the start of the loan; all damage caused by the customer will be compensated by the customer.
The customer undertakes not to lend the bicycle further to third parties; if this does happen, the customer remains responsible for the condition of the bicycle.
The owner is not liable for damage caused by the customer to third parties directly or indirectly as a result of the use of the used goods. The customer will indemnify the owner against all claims from third parties.
The customer undertakes to comply with the applicable traffic regulations; all fines for traffic offenses incurred during the term of this agreement are borne by the borrower.